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The automated responses can also answer questions before connecting to a real person. In March of 2022, the IRS implemented chat bots and live agents in order to give a quick, online means to contact an IRS representative with simple questions. Get personalized Taxpert ® support, completely free. When you contact an Taxpert ®, you will only ever receive a reply from a real human. Their implementation of automated assistants aims to alleviate some of this, but still leaves taxpayers confused as these bots can only do so much. Throughout 2020, 2021, and 2022, the IRS has become incredibly difficult to reach - see tax news updates on IRS phone call volume and resource usage. Use the below IRS contact numbers for general questions, to retrieve account payment history, your refund status, or report identity theft. This also helps keep caller volume limited as IRS representatives will not be handling as many calls because the virtual bots will solve many of these.

#Irss phone number series

The IRS virtual assistants or bots allow a caller to work through a series of automated questions in order to obtain information without waiting on hold for hours. Did you know there are no automated assistants on ? Contact us and you will only ever speak to a live human representative. During tax season, taxpayers could wait for over an hour on the phone for only a chance to speak to a live person.

(Artificial Intelligence) to alleviate the long wait for contacting to a live IRS representative. The IRS has several waves of voice bots or automated A.I. The IRS offers several free customer phone services to taxpayers by subject the updated phone numbers are listed below.

You can contact a real person at the IRS after working through some automated prompts using any of the IRS phone numbers on this page.

#Irss phone number how to

Learn how to contact the IRS below via phone and live online chat.

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See tips on contacting the IRS plus other resources.

Contact via your Personal Tax Support Page for specific questions regarding your return or account.

Search for IRS and state tax forms, publications, and resources.

Access IRS and state tax return rejection codes.

Find your IRS mailing address based on the state you reside.

Get the status of your IRS tax amendment.

Create your free IRS Account to look up payments, old returns, transcripts, your IP PIN, and more.

Pay your IRS taxes free online via direct bank transfer or credit card.

We recommend you first explore these IRS and/or online options before you call as the phone holding times might be longer than usual during tax season: Use the resources below for a list of IRS contact numbers and online chat options which pertain to specific questions or situations. Not sure where to start? The primary IRS contact number is:Ĭontact the IRS using this toll-free number to start with for most general questions.